Warren Feld, Designer
718 Thompson Lane, #123
Nashville, TN 37204

Phone: (615) 292-0610
Fax: (615) 460-7001
Email: warren@warrenfeldjewelry.com

 

Ordering and Pricing Information:

A few pieces are for sale as shown on-line. Most pieces are custom-made, after discussions with the client about styles, lengths, colors, and materials.

We begin with identifying a piece from one of the Collections that the client is interested in. We discuss personalizing that piece to the client's interests. We determine what materials will be used, the lengths, type of clasp, and so forth.

We set a price and require a non-refundable deposit of 50%. The piece is created, sent to the client, and, if acceptable to the client, the balance of the price is due. If not, the client returns the piece to us.

Prices reflect the materials used -- glass, Austrian crystal, gemstones, base metal or precious metal, and the like, as well as professional time, shipping costs, and the typical overhead expenses.

Contact us by phone (615) 292-0610, or email warren@warrenfeldjewelry.com, if interested.

 

Custom Work

While some pieces are for sale as shown, most of the work we do is custom-made. We work with the client in adapting some of our existing show-pieces to the client's preferences.We discuss personalizing that piece to the client's interests. We determine what materials will be used, the lengths, type of clasp, and so forth.

For all custom work, a 50% nonrefundable deposit is required. The client is also required to provide a valid credit card number, which we maintain on file, until the sales process is completed.

Custom pieces, depending on the work and involvement, may take between 1 to 3 weeks, before ready for shipping.

On Approval

Occasionally, for pieces already made up, we can send these out for an On Approval basis. The client is responsible for the shipping costs both ways, as well as insuring the pieces while in transit and in their possession. The client is asked to provide a valid credit card number for any On Approval sales, which we maintain on file, until the sales process is completed.

We do not offer On Approval for any custom work done. For custom work, we require a 50% nonrefundable deposit.

 

Payment

We accept payment by credit card -- Visa, MasterCard or American Express.

We accept personal checks. However, these must clear our bank, before any jewelry is shipped or custom work begun. Anticipate a delay of 10-14 days.

We accept money orders and cashiers checks made out to Warren Feld Jewelry.

We accept cash.

For each transaction, we require that the client providea valid credit card number, which we maintain on file, until the sales process is completed.

Sales Taxes

We charge sales taxes to Tennessee residents, when orders are sent to a Tennessee address. Tennessee sales taxes are approximately 9.25%.

Shipping and Handling

We typically ship UPS within the continental United States, US mail to places like Hawaii, Alaska and Puerto Rico, and UPS or FedEx overseas.

We add a small handling fee, as well.

 

Repairs and Alterations

The test of any hand-made piece of jewelry comes with wearing it. We understand that.

For bead-woven pieces, or any piece done on FireLine or beading thread, we will repair any broken piece of jewelry, where the cause of the damage resulted from the construction of the piece, one time at no additional charges.

For other damaged pieces, again, where the cause of the damage resulted from the construction of the piece, we will repair the piece one time at no additional charges.

We will alter the length of any piece one time at no additional charges.

For all other repairs or alterations, we charge at the rate of $25.00/hour plus materials cost and shipping.

Returns/Refunds

If the client desires to return any piece, s/he should contact us to get a RETURN AUTHORIZATION number.

The client has 30 days to return the piece(s).

For On Approval, a 25% service charge is assessed, if not returned with 30 days.

For Custom Orders, there is a 50% nonrefundable deposit. If the client does not want the piece, they may return it within 30 days. If not received within 30 days, the client will be charged with the outstanding balance.

If there is any damage to the pieces, as a result of client negligence, the client will be assessed damaged costs.

 

WORKSHOPS & CLASSES

Making Arrangements